Save Face with a Brand Reputation Company in South Florida
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
– Warren Buffet
Powerful words, but in an era of constant communication, reviews, and ever-changing perception, it is extremely difficult for individuals and companies of all sizes to maintain a good reputation. Reputation management services play an important role in the digital marketing industry, and every pixel of your reputation online should be protected and maintained.
Why is Reputation Management Important?
A bad rep is bad business. Recommendations, both good and bad, spread far more quickly in today’s connected, digital age. Social media, review sites, and video communities have given a voice to advocates and naysayers. Reviews can make or break a sale; a customer ready to make a purchase will go to the review section right before taking out their credit card. Considering that 88% of consumers trust an online recommendation as much as a personal one, there is no better time to start paying attention to your brand reputation than right now.
Tandem Interactive is an SEO firm in Fort Lauderdale, Florida that specializes in all aspects of digital marketing and advertising. We understand the importance of maintaining a polished online reputation, and for years we have helped clients implement reputation management services.
Reputation management services offered by Tandem Interactive are not meant to silence bad reviews, but rather to promote the positive chatter, to ensure that the negative doesn’t prevail or simply blanket the positive. Tandem actively responds to reviews, showing great customer service and care on behalf of clients.
Today’s companies are telling stories and customers are listening on all channels. Tandem Interactive’s reputation management services include:
- Management and customer interactions on review sites like Google and Yelp.
- Social media representation and brand management across channels.
- Press release writing and distribution.
- Custom reputation management services, tailored to your brand.
No company should lose focus on great customer service and perception. If your company has neither the time nor expertise, consider reputation management services in Fort Lauderdale. Our team of experienced brand managers and digital marketers are your stepping stone to a great online reputation.